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Frequently Asked Questions


When should I book my consultation?

The earlier the better! We get booked up well in advance, particularly for the Summer months, so we recommend that you come and see us as soon as your date and venue are confirmed. You don't have to decide every detail at this time, but if you reserve your date early it's one less thing to worry about as your big day approaches!


What flavour cakes can I have?

You are not limited to any particular recipe. All our cakes are homebaked using only the finest ingredients and are beautifully moist. We have a variety of tried and tested recipies and are always working to develop exciting new flavours. Our most popular flavours are:

  • Pink strawberry sponge with a strawberry and champagne buttercream
  • Chocolate Orange sponge with Cointreau buttercream
  • Jack Daniels infused sponge with a JD and fudge buttercream
  • Delicious rich fruit cake steeped in Courvoisier brandy
  • Luxury Madagascan vanilla sponge with raspberry compote
  • Sumptuous chocolate with a cherry compote, chocolate and Jamaican Rum buttercream
  • Moist lemon drizzle with limoncello buttercream and optional organic lemon curd
  • Moist Carrot cake filled with juicy plump brandy-soaked raisins
  • Chocolate fudge sponge with a Baileys butterbream
  • Coconut sponge with a hint of lime and Malibu buttercream
  • Traditional coffee and Walnut
  • Cherry sponge with Amaretto buttercream


Can I have a combination of flavours?

Yes of course, you can have whatever you like. Nearly all our clients choose to have a different flavour on each tier. Please bear in mind that for most designs, to ensure stability of the cake, a fruit cake cannot be on a higher tier than sponge cakes. However, if you want a small fruit cake we can provide a separate cutting cake.


Can you do eggless or gluten free cakes?

Yes, we regularly make eggless sponges and also do gluten free and dairy free cakes. However, due to new EU Regulations, please see details on allergens, since we cannot guarantee any cakes are 100% egg free or gluten free due to being produced in a kitchen which produces other cakes. Please let us know any special requirements before your consultation.


Can I have fresh flowers on my cake?

Yes, we love working with fresh flowers. We normally ork arrange for your florist to work with us. Please be aware that some flowers such as lilies and ivy are unsuitable to be placed on a cake as they may be poisonous.


Can I have edible sugar flowers?

Yes, we can create any sugar flower arrangement for your design.


What are you opening hours?

We do not have retail premises, consultations are by appointment only at our studio, please call or email to arrange a convenient time. We can do evening and Saturday appointments subject to availability.


Do you transport to the venue?

Yes, we believe this is an essential part of our service. Wedding cakes are delivered and set up free within a 10 mile radius of Shirley, Solihull. Beyond 10 miles, mileage is charged at 90p per mile each way. Alternatively you may collect your cake if you prefer.


Do I have to pay a deposit?

Yes, we request a £50 non-refundable deposit to secure your date for cake orders under £500. For orders over £500 we request a £100 non-refundable deposit. The deposit is to secure your date and is non-refundable and non-transferable.


Can I pay by credit card or PayPal?

We prefer payment by direct bank transfer, but we also accept cash cheque and credit card payments made in person. We cannot take card payments over the phone, but you can pay online by PayPal.


When is my final payment due?

We request full payment one calendar month before your delivery date.


Use of marzipan

On our fruit cakes we normally use a layer of marzipan to help create a perfect finish for the icing layer and to keep the cake moist. The marzipan we use is delicious, it is made from ground almonds with a high sugar content. We do not normally use marzipan on our sponge cakes, so please request this if you prefer it. If any of your guests do not like marzipan, you could opt for a small cutting cake without marzipan.


Special dietary requirements

Please contact us to discuss any special dietary requirements.


Allergens

Because the ingredients used to produce our fruit cakes include nuts, we cannot guarantee any of our cakes will be nut free. It is your responsibility to inform us of any potential allergy problems. For more details complying with the EU Food Information for Consumers Regulations please read our allergen information.


Hire of Cake Stands and Knives

We have a selection of cake stands available to hire subject to availability at various rates.


Working to a budget?

Don't worry! If you have a limited budget and advise us at the outset, we will work with you to create your ideal cake within your budget.


Changed your mind about the design?

Don't panic it's OK! If you change your mind about your design, we can accomodate this if you give us at least one month's notice. Changes to the design may however be subject to additional costs.


Cancelling your order

If you cancel your order more than two months before delivery there is no additional charge other than the £50 or £100 non-refundable deposit. Full payment is required one calendar month before delivery - after this time, any monies due will be non-refundable. If you cancel your booking, cancellation charges are as follows:

Period before your eventCancellation charge
More than two calendar monthsLoss of deposit
Between one and two calendar months50% of total invoice
Less than one calendar monthFull amount of total invoice


Late orders

We take a limited number of wedding cake commissions, so the earlier you book the better. At less popular times we can sometimes accomodate late orders if we have availability, please contact us to check.

Latest News

Vogue

We are featured in Vogue Magazine's Wedding wishlist in the March 2014 edition

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